Enterprise IT Support Specialist

1 day ago


Richmond Hill, Ontario, Canada Onico Solutions Full time

About the Role:

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Onico Solutions is seeking a highly skilled Enterprise IT Support Specialist to join our team in downtown Toronto, ON. This 12-month contract position offers a competitive salary of $85,000 per year.

Job Summary:

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We are looking for an experienced IT professional to provide Tier 2 and 3 support for our clients' systems, networks, and applications. The successful candidate will have expertise in Windows Server administration, Active Directory, Exchange, and Office 365 Suite. Additionally, they will be responsible for performing problem-solving to identify and resolve computer system and Network problems.

Key Responsibilities:

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  • Administration of Active Directory, Microsoft Exchange, and Office 365 Suite">
  • Assisting with centralized systems deployment and IT asset management">
  • Windows Server administration and upkeep">
  • BASIC TROUBLESHOOTING OF THE LOCAL OFFICE NETWORK SWITCHES AND FIREWALL">
  • PERFORMS PROBLEM-SOLVING TO IDENTIFY AND RESOLVE COMPUTER SYSTEM AND NETWORK PROBLEMS">
  • PERFORMS TIER 2 AND 3 HELDDES SUPPORT">
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Qualifications:

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The ideal candidate will have a Bachelor's degree or college diploma in Information Systems Support or a related field from an accredited college or university. A minimum of two years of related experience in server and system support, and one year in a client/server environment is required. MCSA certification or higher is a plus.

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A strong understanding of installation, use, and support of Windows and cloud-based applications is essential. Expertise in the support and maintenance of a Windows Server environment is also required. The ability to effectively function in a fast-paced, mission-critical technology support environment is necessary.

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A competitive salary of $85,000 per year is offered for this 12-month contract position. If you are a motivated and detail-oriented IT professional looking for a new challenge, please apply.



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