Regional Director
4 weeks ago
Reporting to the Director of Western Canada, the Regional Director will oversee and provide leadership to a group of optometry practices in British Columbia.
Key responsibilities include contributing to consistent, high-quality patient experiences, preparing the organization for quality improvement, and providing effective on-the-job training and guidance to team members.
The ideal candidate will have a minimum of five years' experience in a retail or hospitality team management setting, a minimum of four years' experience in a leadership or managerial role, and excellent coaching and personnel development skills.
Key Responsibilities:
- Contribute to consistent, high-quality patient experiences in a multi-unit, cross-functional environment.
- Prepare the organization for quality improvement by advising on activities such as team building, interpersonal communications, meeting facilitation, and coaching and leadership skills.
- Provide effective on-the-job training and guidance to team members, making use of company-provided programs.
- Analyze store financial data and make recommendations for improvement to a practice's retail business and profitability.
- Ensure consistent campaigns and communications across consumer engagement points.
- Coach employees to better understand how their practice can continuously improve, observing practice operations and opportunities for change.
- Help practices to plan for and manage change by setting goals, strategizing, and problem solving.
Requirements:
- A minimum of five years' experience in a retail or hospitality team management setting.
- A minimum of four years' experience in a leadership or managerial role.
- Excellent coaching and personnel development skills.
- Ability to set clear goals, establish accountabilities, and create a motivating and positive work environment.
- Strong influencing and negotiating skills.
- Excellent interpersonal communication, both verbal and written.
Benefits:
- A comprehensive total rewards package.
- A coaching culture that fosters ongoing growth and development opportunities.
- A people-first culture.
About FYidoctors:
FYidoctors is a doctor-led, patient-first organization that strives to enhance the lives of our patients. We are committed to creating a positive work environment that fosters growth and development opportunities for our team members.
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