Heavy Duty Equipment Service Operations Manager

2 weeks ago


Barrie, Ontario, Canada Brandt Full time

Brandt is seeking a Service Manager for our Barrie Construction & Forestry location.

The Service Manager will oversee the sales and delivery of heavy duty equipment after-market support services, including component diagnostics, repair, and replacement. This involves managing all aspects of the service department and day-to-day activities of foremen, leadmen, service writers, and shop, field, and resident heavy duty mechanics.

Duties and Responsibilities:

  • Manage service workflow and ensure adherence to established standards.
  • Develop and manage the Service Department budget to meet financial and operational goals.
  • Prepare quotes for customer work orders and open/close work orders as necessary.
  • Inspect and operate customer equipment to resolve concerns and diagnose issues.
  • Monitor service revenue and expenses monthly.
  • Ensure work is performed according to established safety and industry standards.
  • Review employee performance against goals on an ongoing basis.
  • Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment.

Required Skills:

  • Effective communication and professionalism with customers, employees, and branch personnel at all levels.
  • Self-motivation in learning and applying new knowledge and skills, with a willingness to share knowledge with others.
  • Ability to travel to customer worksites and operate around heavy equipment as required.
  • Proficiency in using work-related desktop applications and web-based productivity applications.
  • Confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently.
  • A recent driver's abstract will be required.

Required Experience:

  • A strong commitment to occupational health and safety.
  • 5-7 years' progressive experience in service, management, and business, including journeyperson heavy duty mechanic experience and 3 years' management/supervisory experience in the heavy duty equipment industry.
  • A solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership.
  • Ability to organize work, set priorities, and achieve work-related objectives and goals.
  • A strong customer service orientation and sound judgment when dealing with customers.
  • Effective communication and professionalism with customers, employees, and branch personnel at all levels.
  • Self-motivation in learning and applying new knowledge and skills, with a willingness to share knowledge with others.
  • Ability to travel to customer worksites and operate around heavy equipment as required.
  • Proficiency in using work-related desktop applications and web-based productivity applications.
  • Confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently.
  • A recent driver's abstract will be required.


  • Barrie, Ontario, Canada Brandt Full time

    Service Manager Job DescriptionBrandt is seeking a Service Manager for our Barrie Construction & Forestry location.The Service Manager will oversee the sales and delivery of heavy duty equipment after-market support services, including component diagnostics, repair, and replacement. This involves managing the service department and day-to-day activities of...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is seeking a Service Manager for our Barrie Construction & Forestry location.The Service Manager will oversee the sales and delivery of heavy duty equipment after-market support services, including component diagnostics, repair, and replacement. This involves managing all aspects of the service department and day-to-day activities of foremen, leadmen,...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is currently seeking a Service Manager for our construction and forestry location. As Service Manager, you will play a key role in delivering exceptional customer service and support for our heavy-duty equipment customers.Duties & ResponsibilitiesManage the sales and delivery of after-market support services for heavy-duty equipment.Ensure that all...


  • Barrie, Ontario, Canada Brandt Full time

    Service Manager Job DescriptionBrandt is currently seeking a Service Manager for our location.Main Responsibilities:Manage the sales and delivery of heavy duty equipment after-market support services.Oversee the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident heavy duty mechanics.Key...


  • Barrie, Ontario, Canada Brandt Full time

    Heavy Equipment Technician Job DescriptionBrandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.Key Responsibilities:Evaluate and diagnose the working condition of...


  • Barrie, Ontario, Canada Brandt Full time

    Heavy Equipment Technician Job DescriptionBrandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.Key Responsibilities:Evaluate and diagnose the working condition of...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.Duties and Responsibilities:Evaluate the working condition of heavy duty equipment, diagnose issues, and perform...


  • Barrie, Ontario, Canada Brandt Full time

    Job Title: Field Heavy Equipment TechnicianBrandt is seeking a skilled Field Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.Job Summary:This role is responsible for the repair and maintenance of construction and forestry based equipment and attachments. The successful candidate will have a strong background in...


  • Barrie, Ontario, Canada Brandt Full time

    Job Title: Field Heavy Equipment TechnicianBrandt is seeking a skilled Field Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.Job Summary:This role is responsible for the repair and maintenance of construction and forestry based equipment and attachments. The successful candidate will have a strong background in...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.Duties & Responsibilities:Evaluate the working condition of heavy duty equipment, diagnose issues, and perform...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.Duties & ResponsibilitiesEvaluate the working condition of heavy duty equipment, diagnose issues,...


  • Barrie, Ontario, Canada Brandt Full time

    Heavy Equipment Technician Job DescriptionBrandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry-based equipment and attachments in a shop environment.Key Responsibilities:Evaluate and diagnose the working condition of...


  • Barrie, Ontario, Canada Brandt Full time

    Heavy Equipment Technician Job DescriptionBrandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry-based equipment and attachments in a shop environment.Key Responsibilities:Evaluate and diagnose the working condition of...


  • Barrie, Ontario, Canada Brandt Full time

    Heavy Equipment Technician Job DescriptionBrandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry-based equipment and attachments in a shop environment.Key Responsibilities:Evaluate and diagnose the working condition of...


  • Barrie, Ontario, Canada Brandt Full time

    Heavy Equipment Technician Job DescriptionBrandt is seeking a skilled Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.This role involves the repair and maintenance of construction and forestry-based equipment and attachments in a shop environment.Key Responsibilities:Evaluate and diagnose the working condition of...


  • Barrie, Ontario, Canada Linesteel (1973) Limited Full time

    Job SummaryLinesteel (1973) Limited is seeking a skilled Heavy Equipment Operator to join our team. The successful candidate will be responsible for operating bridge or overhead cranes to lift, move and place plant machinery and materials. This is a physically demanding role that requires attention to detail, hand-eye co-ordination, and the ability to handle...


  • Barrie, Ontario, Canada Brandt Full time

    Job Title: Field Heavy Equipment TechnicianBrandt is seeking a skilled Field Heavy Equipment Technician to join our team at our Barrie Construction & Forestry location.Job Summary:This role is responsible for the repair and maintenance of construction and forestry based equipment and attachments. The successful candidate will have a strong mechanical...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is seeking a Service Manager for our Barrie Construction & Forestry location.The Service Manager will oversee the sales and delivery of heavy duty equipment after-market support services, including component diagnostics, repair, and replacement. This involves managing the service department and day-to-day activities of foremen, leadmen, service...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is seeking a skilled Heavy Equipment Technician to join our team in Barrie, Ontario.This role involves the repair and maintenance of construction and forestry equipment in a shop environment.Duties and Responsibilities:Evaluate the working condition of heavy equipment, diagnose issues, and perform repairs.Use secondary materials and equipment safely...


  • Barrie, Ontario, Canada Brandt Full time

    Brandt is seeking a skilled Heavy Equipment Technician to join our team in Barrie, Ontario.This role involves the repair and maintenance of construction and forestry equipment in a shop environment.Duties and Responsibilities:Evaluate and diagnose equipment issues, perform repairs, and maintain accurate records.Use safety protocols and equipment to ensure...