General Manager Thrift Shop

2 months ago

Abbotsford, British Columbia, Canada Federal Management System, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our MCC Centre Thrift Shop in Abbotsford, British Columbia. As a key member of our team, you will be responsible for providing strategic leadership, market positioning, and daily operational management of the thrift shop.

Key Responsibilities
  • Oversee retail operations, inventory management, team leadership, and facilities oversight
  • Develop and implement key initiatives to drive success and achieve shop goals
  • Collaborate with the Director on special and pilot projects
  • Engage with customers, volunteers, employees, donors, and the wider community in a way that reflects MCC's mission and values
Requirements
  • Minimum 7 years of relevant thrift or retail experience
  • Post-secondary education in business management or equivalent experience with minimum 5 years in a leadership role
  • Understanding of the second-hand merchandise market and ability to assess the quality of clothing, housewares, and furniture
  • Proven track record of driving retail innovation and process improvements
  • Current First Aid Training Certification and Verbal Intervention Training Certification
Working Conditions

This is a full-time salaried position working a minimum of 40 hours per week. Supporting special organizational initiatives may require working extended, after or holiday hours, as necessary.

The position is located at MCC BC's MCC Centre Thrift Shop in Abbotsford, British Columbia. Support for the Shop's pick-up and delivery service may require travel in an MCC BC or personal vehicle to locations across the Fraser Valley and Greater Vancouver region.

The pace of work is fast-paced, and the position requires working in a comfortable but fast-paced retail shop/shipping & receiving environment. You may be met with multiple demands at once from customers, volunteers, and employees, responding positively and adroitly throughout.

The position requires substantial time standing and moving around the shop to ensure smooth operations and to remain accessible and visible to customers, volunteers, and employees.

As a representative of MCC BC, you'll embody Christian integrity, serving as a role model in leadership and service.

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