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General Manager

1 month ago

Abbotsford, British Columbia, Canada Mbseminary Full time
Job Title: General Manager - Thrift Shop Operations

Job Summary:

The General Manager of MCC Thrift Shop is responsible for providing strategic leadership, market positioning, and daily operational management of the thrift shop. This multifaceted role includes overseeing retail operations, inventory management, team leadership, and facilities oversight.

Key Responsibilities:

  • Develop and implement strategic plans to drive retail innovation and process improvements
  • Oversee retail operations, including inventory management, customer experience, and employee development
  • Lead a team of department heads and ensure effective administration, communications, and adherence to workplace safety standards
  • Collaborate with the Director on special and pilot projects
  • Engage with customers, volunteers, employees, donors, and the wider community in a way that reflects MCC's mission and values

Requirements:

  • Minimum 7 years of relevant thrift or retail experience
  • Post-secondary education in business management or equivalent experience with minimum 5 years in a leadership role
  • Understanding of the second-hand merchandise market with the ability to assess the quality of clothing, housewares, and furniture
  • Proven track record of driving retail innovation and process improvements
  • Current First Aid Training Certification and Verbal Intervention Training Certification

Working Conditions:

This is a full-time salaried position working a minimum of 40 hours per week. Supporting special organizational initiatives may require working extended, after, or holiday hours, as necessary.

Language: English