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Enterprise Change Manager
2 months ago
The College of Pharmacists of British Columbia is seeking a seasoned change management professional to fill the temporary full-time position of Enterprise Change Manager (ECM) for a 2-year term. Based in the BC lower mainland, this role requires a certified change management professional with over 5 years of multi-sector experience spearheading organizational change and creating a comprehensive change management program/office that encompasses people and culture.
Key Responsibilities- Strategy Development: Develop a comprehensive change management framework for the College, leading the development of a multi-year organizational strategy that integrates people and culture changes to enhance adaptability and engagement.
- Collaboration: Work with cross-functional teams and various departments to ensure smooth execution of change initiatives, engaging and securing support from partners at all levels for change management initiatives, enhancing understanding and collaboration.
- Readiness Assessments: Conduct change readiness assessments to evaluate organizational preparedness for upcoming changes.
- Training Delivery: Develop and deliver change management training to the organization.
- Integration with the Program Management Office: Seamlessly integrate insights and frameworks into the PMO's broader strategy and day-to-day operations, working with Project Managers and Business Analysts to embed change management into every phase of the project lifecycle.
- Collaborate with the ERM Unit: Ensure change management processes are aligned with risk mitigation strategies, embedding risk awareness into change initiatives, ensuring all project phases consider potential risks and risk management techniques, and providing support for ERM initiatives by incorporating change management frameworks to minimize resistance and ensure smooth implementation.
- Progress Monitoring: Monitor and report on the progress of the College's change maturity.
- Storytelling with Data: Possess a unique skill set of translating data-driven findings into compelling narratives, involving not just understanding the data but also crafting a story that engages, informs, and influences decision-makers.
- Data Presentation: Expertly present data visually using charts, graphs, and other visualization tools, ensuring that both technical and non-technical audiences can grasp the significance of the data and its implications.
- Integrated Change Management Strategies: Ensure that both organizational and project-specific change management strategies are cohesively aligned.
- Environmental Analysis: Conduct in-depth environmental scans to understand the evolving landscape, considering both external and internal data points.
- Standardized Change Management Practices: Align with best-practice standards, ensuring consistency in change management strategy and execution across the College.
- Partners Communication: Collaborate with various partners, using data to support discussions, highlighting concerns, and guiding decision-making.
- Resource Recommendations: Provide data-informed suggestions on resource allocation, optimizing outcomes at every level.
- Engagement with Health Authorities and other Partners: Use data to guide collaborations with health regulatory bodies and other College partners, ensuring a synchronization of change management practices.
- Post-Project Analysis: After project completion, contribute data-backed insights to the 'lessons learned' repository, refining both future project and organizational change management strategies.
- Education: Bachelor's degree in Business Administration, Organizational Development, Change Management, Psychology, or a related discipline with over 5 years of multi-sector experience spearheading organizational change and creating a comprehensive change management program/office that encompasses people and culture (and/or equivalent combination of education and experience).
- Certification: Certification in Change Management (e.g., PROSCI, Certified Change Management Professional) is required.
- Leadership Experience: Experience working in a leadership role, guiding teams through change, and facilitating organizational adaptability.
- Healthcare Experience: Previous experience in a healthcare or regulatory environment is an asset.
- Project Management: Knowledge of project management methodologies and tools is preferred and beneficial.
- Communication: Ability to communicate complex information effectively to various levels within an organization.
- Change Management: Knowledge of change management frameworks and understanding of best practices.
- Leadership Skills: Demonstrated ability to manage and reconcile differing perspectives, develop consensus, and secure cooperation from partners and team members.
- Technical Skills: Proficient in Microsoft Office Professional (Intermediate to Advanced level) and other relevant data analysis tools.
- Analytical Skills: Strong analytical skills, strong detail orientation, and a drive for accuracy.
- Time Management: Ability to prioritize and manage multiple tasks and deadlines effectively.
- Leadership: Strong leadership skills with an ability to maintain a high-performing team.
- Emotional Intelligence: Emotional intelligence, approachability, and active listening skills.
- Objectivity: Ability to maintain objectivity, fairness, and tact when dealing with a diverse group of individuals.
- Diplomacy: Diplomacy and discretion, particularly when handling confidential or sensitive information.
- Continuous Learning: Commitment to continual learning and intellectual curiosity to innovate.
The salary range for this position is $90,000 to $110,000 annually based on a 35-hour work week. The starting salary will be determined based on factors such as the successful candidate's job-related knowledge, skills, experience; salaries of other employees in the same salary range; market conditions and other relevant factors.
The College provides a competitive compensation, an attractive paid-time off package that gives annual vacation, personal days, and additional days off during the year-end office closure, and extended benefits that include a defined benefit plan with the Municipal Pension Plan.
We have a flexible work environment that includes a hybrid work model with an assigned schedule. We offer opportunities for personal and professional growth, provide flexibility, strive for work-life balance, and provide an excellent and dynamic work environment where innovation, teamwork, and creativity are highly valued.
