Technical Support Specialist
1 week ago
Explore Your Future in Optics:
Raytheon ELCAN, a global leader in high-precision optical systems, is seeking a talented Technical Support Specialist to join our Information Technology team.
We offer a collaborative and innovative work environment, competitive compensation and benefits, job flexibility, and opportunities for professional growth.
As a Technical Support Specialist, you will play a key part in the end user support for the company computer systems, collaborating with skilled professionals, leveraging advanced technologies, and contributing to the success of Raytheon ELCAN.
We have an immediate need for this role located in Midland Ontario, a community known for its technological advancements. Our dynamic team is shaping the future of high-precision optical systems, providing a perfect blend of urban amenities and natural beauty nestled on the shores of Georgian Bay.
Key Responsibilities:
- Provide Tier1 Technical support for Information Systems and devices
- Assemble, configure, and upgrade PCs and peripherals
- Install operating systems and load application software
- Troubleshoot PC issues and organize asset inventories
- Manage network cables, configure ports, and provide user management in Windows Active Directory
- Implement logical data access management
Qualifications & Experience:
- Degree or Diploma in Information Technology discipline
- Working knowledge of computer hardware and Windows operating systems
- Understanding of key networking concepts
- Experience working within a Microsoft Office environment
- Excellent time management and technical data management skills
- Effective communication skills
- Ability to solve technical problems and make sound decisions
- Motivated individual with a demonstrated positive attitude
Salary Estimate: $55,000 - $70,000 per year
This role requires a highly motivated individual with a strong understanding of computer hardware, Windows operating systems, and networking concepts. If you are a motivated and detail-oriented individual who thrives in a fast-paced IT environment, we encourage you to apply.
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