Restaurant Operations Manager
3 weeks ago
The Restaurant Assistant Manager role at Hero Certified Burger is an exciting opportunity to take your leadership skills to the next level.
About UsAt Hero Certified Burger, we're passionate about serving high-quality food and providing exceptional customer service. As a Restaurant Assistant Manager, you'll be part of a dynamic team that's dedicated to making every guest feel welcome and valued.
Key ResponsibilitiesYour primary focus will be on supporting the Restaurant Manager in overseeing daily operations, ensuring seamless execution of our menu offerings, and maintaining a clean and welcoming environment for our customers. This includes:
- Food Quality Control: Overseeing food preparation, presentation, and quality assurance to meet our high standards.
- Customer Service: Ensuring prompt and friendly service to all guests, addressing any concerns or complaints promptly and professionally.
- Staff Management: Supporting the Restaurant Manager in supervising a team of 1-2 staff members, including training, coaching, and performance evaluations.
- Inventory Management: Maintaining accurate inventory levels, ordering supplies, and optimizing stock management to minimize waste and ensure efficiency.
- Cost Control: Analyzing sales data, managing labor costs, and implementing strategies to optimize profitability without compromising quality or customer satisfaction.
To succeed in this role, you'll need:
- 7 months to less than 1 year of experience in a similar position, preferably in the food service industry.
- College Diploma: A post-secondary education in Hospitality, Business Administration, or a related field would be an asset.
- Physical Demands: You should be comfortable working in a fast-paced environment with tight deadlines, able to stand for extended periods, and willing to work overtime when needed.
- Language: Fluency in English (EN) is required, as well as excellent communication and interpersonal skills.
As a valued member of our team, you'll enjoy:
- Competitive Salary: An estimated annual salary of $45,000-$55,000, based on industry standards and location.
- Opportunities for Growth: Regular training and development programs to enhance your skills and advance your career.
- Employee Discounts: Enjoy discounts on meals, merchandise, and other benefits.
- Work-Life Balance: Flexible scheduling to support your personal needs and interests.
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