Hotel Receptionist
1 month ago
We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel.
Key Responsibilities:- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
- Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, and maintain an inventory of vacancies, reservations and room assignments.
- Clerical Duties: Perform clerical duties such as faxing, filing, and photocopying, and answer telephone and relay telephone calls and messages.
- Special Needs: Assist clients/guests with special needs and contact customers to deliver requested wake-up calls.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset, with a temporary employment duration.
- Language: English language proficiency.
- Work Hours: 40 hours per week.
About Us: Panda Pod Hotel is a dynamic and customer-focused hotel that values excellent service and a warm welcome to our guests.
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