Production Support Lead

3 weeks ago


Toronto, Ontario, Canada Lorven Technologies Full time

Lorven Technologies is seeking a skilled Production Support Lead to join our team in Toronto, CA.

Job Summary:

We are looking for a talented individual with 7+ years of experience in technical support analysis and leadership. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience working with complex systems and cross-functional teams.

Key Responsibilities:

  • Manage day-to-day production support issues
  • Responsible for change management activities in test and production environments
  • Maintain health and safety of production systems and applications
  • Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third-party vendor solutions
  • Effectively communicate and build rapport with team members, management, stakeholders, infrastructure teams, and interface groups

Requirements:

  • Technical Support Analyst with 7+ years of experience
  • Strong problem-solving skills and excellent communication abilities
  • Experience working with complex systems and cross-functional teams
  • Must have experience with DataStage, ELK, JCL, OCP, Unix, and Oracle PL-SQL
  • Knowledge of ITSM tools, Windows Server infrastructure, and monitoring tools like Dynatrace and Aternity is an advantage

What We Offer:

  • An estimated salary of $120,000 - $150,000 per year
  • A competitive benefits package
  • Ongoing training and professional development opportunities
  • The chance to work with a dynamic and growing company

About Lorven Technologies:

Lorven Technologies is a leading provider of technology solutions and services. Our team is dedicated to delivering innovative and effective solutions that meet the needs of our clients.

How to Apply:

Please submit your resume and cover letter to apply for this exciting opportunity.



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