Production Support Lead
3 weeks ago
Lorven Technologies is seeking a skilled Production Support Lead to join our team in Toronto, CA.
Job Summary:
We are looking for a talented individual with 7+ years of experience in technical support analysis and leadership. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience working with complex systems and cross-functional teams.
Key Responsibilities:
- Manage day-to-day production support issues
- Responsible for change management activities in test and production environments
- Maintain health and safety of production systems and applications
- Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third-party vendor solutions
- Effectively communicate and build rapport with team members, management, stakeholders, infrastructure teams, and interface groups
Requirements:
- Technical Support Analyst with 7+ years of experience
- Strong problem-solving skills and excellent communication abilities
- Experience working with complex systems and cross-functional teams
- Must have experience with DataStage, ELK, JCL, OCP, Unix, and Oracle PL-SQL
- Knowledge of ITSM tools, Windows Server infrastructure, and monitoring tools like Dynatrace and Aternity is an advantage
What We Offer:
- An estimated salary of $120,000 - $150,000 per year
- A competitive benefits package
- Ongoing training and professional development opportunities
- The chance to work with a dynamic and growing company
About Lorven Technologies:
Lorven Technologies is a leading provider of technology solutions and services. Our team is dedicated to delivering innovative and effective solutions that meet the needs of our clients.
How to Apply:
Please submit your resume and cover letter to apply for this exciting opportunity.
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