Chief Client Lifecycle Officer

3 weeks ago


Toronto, Ontario, Canada Scotiabank Full time

Key Responsibilities:

The Director of Client Lifecycle Management at Scotiabank is responsible for overseeing and managing the strategy and operations of client lifecycle management. This includes developing and implementing strategies to enhance client relationships, improve client satisfaction, and increase revenue growth.

Key Deliverables:

  • Develop and implement client lifecycle management strategies to enhance client relationships and improve client satisfaction
  • Manage and oversee the operations of client lifecycle management, including process improvements and efficiency gains
  • Collaborate with cross-functional teams to develop and implement client-centric solutions

Requirements:

To be successful in this role, you will need to have a strong understanding of client lifecycle management and a proven track record of developing and implementing successful strategies. You will also need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.



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