Assistant Store Manager

2 months ago

Burlington, Ontario, Canada Farm Boy Inc. Full time
Job Title: Assistant Store Manager

At Farm Boy Inc., we are seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our store management team, you will play a critical role in ensuring the success of our stores and delivering exceptional customer service.

Key Responsibilities:
  • Customer Service: Provide superior customer service while supporting Farm Boy's vision of the best fresh shopping experience.
  • Store Operations: Work with Store Manager, Department Managers and Retail Specialists to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
  • Team Development: Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.
  • Store Management: Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
  • Health and Safety: Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
  • Community Involvement: Participate in community events and ensure Farm Boy's continued community presence.
  • Financial Management: Support the Store Manager in the retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).
Qualifications:
  • Education: Typically requires completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.
  • Certifications: Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
  • Skills: Good knowledge of retail industry, food products and superior standards of quality. Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Language: Fluency in English and French shall be considered an asset.
Work Environment:
  • Physical Demands: Providing service to several people or departments, working under many simultaneous deadlines. Required to stand and walk for long periods of time during shift. Required to lift, carry or handle heavy objects.

Farm Boy Inc. is an equal opportunities employer and welcomes applications from diverse candidates.

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