Shift Operations Manager

4 weeks ago


Lake Country, Canada McDonalds Restaurants Full time
Job Title: Shift Operations Manager

We are seeking a highly motivated and organized individual to join our team as a Shift Operations Manager at McDonald’s Restaurants. This is an exciting opportunity for someone who is passionate about leadership, customer service, and teamwork.

About the Role:

This role will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards. The successful candidate will have excellent communication skills, be able to work under pressure, and have a passion for providing exceptional customer service.

Key Responsibilities:
  • Scheduling and Team Management: Create effective schedules, supervise and coordinate the activities of staff members, and ensure that workloads are evenly distributed.
  • Quality Control and Assurance: Ensure that all food and beverage products meet our high-quality standards, and maintain accurate records of inventory, sales, and waste.
  • Customer Service: Provide exceptional customer service, address customer complaints or concerns, and ensure that customers receive prompt and courteous service.
  • Training and Development: Train new staff members on job duties, sanitation procedures, and safety protocols, and provide ongoing training and development opportunities to enhance skills and knowledge.
Requirements:
  • Education: Secondary (high) school graduation certificate, with some college or university education an asset.
  • Experience: 1-2 years of experience in a similar role, preferably in the food industry.
  • Skills and Qualifications: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a strong commitment to customer service and quality.
Benefits:

As a Shift Operations Manager at McDonald’s Restaurants, you will enjoy a competitive salary of $55,000 - $65,000 per year, depending on experience. Other benefits include group insurance benefits, flexible scheduling, and opportunities for professional growth and development.

What We Offer:

At McDonald’s Restaurants, we offer a dynamic and supportive work environment, where you can grow your career and develop new skills. Our company values diversity, inclusion, and employee well-being, and we are committed to providing a safe and welcoming workplace for all employees.



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