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Senior Implementation Consultant Vancouver BC Canada
1 month ago
Visier is a leader in people analytics, and we're seeking a talented individual to join our growing Customer Experience team as a Senior Implementation Consultant. As a key member of our team, you will work directly with external customers and internal stakeholders to deliver our flagship enterprise solution.
Key Responsibilities:- Maintain B2B customer relationships, gather customer requirements, and provide technical guidance and direction.
- Translate and present data requirements clearly and professionally to customers, enabling them to source and provide the required data and to validate their solutions.
- Collaborate with internal team members and key stakeholders to scope, design, and implement creative solutions that meet customer needs at every level of complexity.
- Leverage expertise in data-warehousing techniques, database management systems, and analytic solutions throughout the implementation process.
- Provide technical leadership, oversight, and feedback to peers, reviewing their implementations and configurations to ensure high-quality work and best practices are followed.
- Continuously evaluate current tooling, practices, and processes for efficiency and define improvements to how we work.
- Tertiary or additional professional education in a technical discipline such as computer science, engineering, data science/engineering.
- Excellent verbal and written communication skills, with a focus on transparency, positive intent, and open feedback.
- Minimum 5 years' experience in analytics, including working with business intelligence, data visualization tools, building reports or dashboards.
- Experience in database management systems and data set integrations.
- Strong knowledge of data extraction, transformation, and loading (ETL).
- Lead consultant experience with external clients, with a focus on coaching them through multiple solutions for the best possible outcomes.
- Strong analytical and problem-solving skills, with the ability to think through complex problems and come up with creative solutions.
- Demonstrated experience in managing multiple deliverables and stakeholders in parallel with competing levels of priority.
- Ability to work remotely and be a collaborative team player that builds positive relationships with other team members.
- Ability to maintain accurate customer documentation and case management records.
- Demonstrated track record of contributing to process improvement.
The base pay range for this position is 98k-135k/year + commission. You will be expected to work in the eastern time zone.
The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge, and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.
