General Manager, Performance

4 weeks ago


Halifax, Nova Scotia, Canada CARSTAR Canada Partnership, LP. Full time
Job Title: General Manager, Performance

The General Manager is the key leader responsible for the overall success of the facility. This individual will oversee all aspects of the business, including associate management, product quality, and customer satisfaction.

Key Responsibilities:
  • Manage and report the profitability of the facility on a monthly basis
  • Review the P&L with staff to ensure alignment with company goals
  • Determine and correct financial areas of concern for the facility
  • Establish and meet financial goals, including sales targets and profit margins
  • Monitor and maintain quality standards, including customer satisfaction and repair quality
  • Manage human resources, including hiring, training, and development of associates
  • Ensure compliance with safety standards and regulations
  • Develop and implement business strategies to drive growth and profitability
Requirements:
  • Bachelor's degree or equivalent experience in management or a related field
  • Advanced management software skills, including Mitchell and Summit
  • Intermediate Microsoft Office software skills, including Word, Excel, and Outlook
  • Intermediate estimating software skills, including Audatex and Mitchell
  • Business math skills and ability to analyze financial data
  • ICAR, WHMIS, and First Aid certifications
  • Ability to work independently and as part of a team
  • Strong communication and negotiation skills
Work Environment:

The General Manager will work in a fast-paced, dynamic environment with a focus on customer satisfaction and business growth. The ideal candidate will be able to adapt to changing circumstances and prioritize tasks effectively.



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