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Supply Chain Operations Director
3 weeks ago
The ideal candidate will possess 3-5 years of experience in supply chain, warehouse, and logistics management. A university degree or college diploma in Logistics, Supply Chain Management, or a related field is required.
About Us:
Maple Supply Chain Management Inc. is a leading provider of logistics and supply chain solutions. Our mission is to deliver exceptional service and support to our customers while fostering a culture of excellence within our organization.
Key Responsibilities:
- Operational Excellence: Develop and manage efficient operational schedules to optimize productivity. Maintain and monitor key performance indicators to ensure that all processes align with company standards and exceed customer expectations.
- Customer Service: Provide prompt and professional responses to customer inquiries, requests, and complaints. Maintain high levels of customer satisfaction and service quality.
- Financial Oversight: Strategically manage the warehouse's financial operations focusing on budgeting and cost savings. Monitor daily operational expenditures, identify budget variances, and implement cost-reduction strategies. Prepare detailed monthly, quarterly, and annual financial reports that highlight performance against financial goals.
- Safety and Compliance: Ensure compliance with all safety policies, conduct regular inspections and training, and maintain high standards of workplace safety and sanitation.
Benefits:
- Competitive salary range: $70,000.00-$80,000.00 per year
- Full-time position with opportunities for career advancement
- Collaborative and dynamic work environment
Requirements:
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- 3-5 years of experience in supply chain, warehouse, and logistics management
- Strong leadership and communication skills
- Proficient in Microsoft Office suite and Warehouse Management Systems (WMS)
- Mandarin language proficiency required
