Medical Office Receptionist

5 days ago


Niagara Falls, Ontario, Canada Cooper University Health Care Full time

About the Role

We are looking for a highly motivated and organized Patient Services Representative to join our team at Cooper University Health Care. This role is responsible for delivering exceptional patient experiences while utilizing AIDET principles and taking initiative to assist patients upon arrival.

Key Responsibilities

  • Perform registration functions, including full registration and updating/validating demographics, identification, insurance information, and completing verification and obtaining signatures.
  • Makes appointments, including follow-up appointments, in a high customer service environment across the healthcare continuum.
  • Collect co-pays and outstanding balances, review, and reconcile cash drawer daily.
  • Accurately and efficiently perform non-clinical administrative duties, including documentation in medical records, transcription of orders, precertification, and authorizations.

Requirements

  • Minimum one year of recent registration or billing experience working in a medical facility.
  • Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals.
  • Epic experience preferred.
  • Excellent organizational, written/verbal communication, and teamwork skills.

Benefits

We offer a comprehensive benefits package, including health, dental, vision, life, disability, and retirement plans. Our attractive working conditions and opportunities for career growth through professional development make us the employer of choice in South Jersey.



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