Hotel Receptionist

1 month ago


Leduc, Canada Wyndham Garden Hotel Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and client-focused Hotel Front Desk Clerk to join our team at Wyndham Garden Hotel.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
  • Take, cancel, and change room reservations as needed, providing excellent customer service.
  • Provide information on hotel facilities and services, including amenities and local attractions.
  • Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Follow emergency and safety procedures, ensuring the well-being of guests and staff.
  • Deliver requested wake-up calls and provide general information about points of interest in the area.
  • Provide exceptional customer service, responding to guest inquiries and resolving issues promptly.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment with a minimum of 30 to 44 hours per week.
  • Fluency in English as the primary language of communication.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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