Bilingual Disability Case Manager
1 week ago
Job Title: Bilingual Disability Case Manager
At Sun Life, we are seeking a highly skilled and compassionate Bilingual Disability Case Manager to join our team. As a key member of our Group Disability team, you will be responsible for managing disability claims to resolution, ensuring timely recovery and return to work for our clients.
Key Responsibilities:
- Determine eligibility for short and long-term disability, salary continuance benefits, and assess claims
- Implement the right interventions to support timely recovery and return to work
- Build strong relationships with our clients, employers, and employees
- Lead clients during the absence and return to work period
- Drive telephone interviews to obtain information and ensure complete understanding of the absence and types of support required
- Identify and assess medical and non-medical influencing factors, functional capability, restrictions, and limitations
Requirements:
- All post-secondary degrees are welcomed
- Bilingualism (French, English, both oral and written) is required
- Analytical and detail-oriented, especially with complex claims and contracts
- Proactive and innovative
- Great communicator with authentic care and empathy
- Resilient and able to handle and overcome difficult and stressful situations
- Tech-savvy and comfortable using multiple platforms and systems
- Thrives in a dynamic, fast-paced environment
- Collaborative team player
What's in it for you?
- Opportunities to learn new skills, grow, and move into different roles
- Comprehensive training program with virtual classroom and ongoing learning
- Trusting, diverse, and inclusive working environments
- Supportive leadership focused on your success and well-being
- Continuous improvements to enhance your work and our clients' experience
- Sustainability commitments to create a cleaner, more inclusive, and sustainable future
- Comprehensive benefits, retirement, and stock investment plans
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