Customer Service Representative
3 weeks ago
About the Role:
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at POIRIER KIA. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering inquiries, and maintaining accurate records.
Key Responsibilities:
- Answer customer inquiries and provide information on our services and products
- Maintain accurate records and statistics
- Receive and log customer complaints
- Process payments and handle customer transactions
- Consult with customers to provide ongoing support and resolve issues
Requirements:
- Secondary (high) school graduation certificate or equivalent experience
- 1 year to less than 2 years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
What We Offer:
- Dental plan
- Disability benefits
- Health care plan
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Long-term care insurance
- Parking available
- Travel insurance
- Wellness program
- Permanent position
- Bilingual work environment
- 40 hours per week
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