Business Leader for Banff National Park
2 days ago
As a Senior Operations Manager at Banff Caribou Lodge and Spa, you will oversee daily hotel operations, leading a team to deliver exceptional guest experiences.
This is a hands-on role where you will manage all aspects of the hotel, including maintenance, housekeeping, and front desk services.
Key Responsibilities:- Operational Excellence: Utilize strong business acumen skills to drive operational success.
- Leadership: Mentor, train, and coach a dynamic team to deliver outstanding service.
- Proactive Planning: Manage hotel operations to ensure smooth and efficient functioning.
- Dedication to Guest Experience: Provide exemplary service and build strong relationships with guests.
- Genuine Passion: Foster a culture of creating memorable guest experiences.
- Communication: Maintain clear, open, and consistent communication with stakeholders.
- Adept at analyzing key metrics and making strategic decisions.
- Senior leadership experience in hospitality for at least 3 years.
- Exceptional English communication skills, especially in fast-paced environments.
- A proven history of surpassing revenue targets and adept budget management.
- Proficiency in hotel management software and systems.
- An understanding of building mechanics with a keen eye for detail.
- A competitive salary: $65,000 - $85,000 per year.
- Comprehensive support from BCP Head Office, including Finance, Sales, Marketing, HR, IT, and Project Management assistance.
- Opportunities for professional development and career progression within a thriving hospitality group.
- A chance to live and work in the stunning surroundings of Banff National Park.
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