Customer Service Ambassador for A Banff Boutique Inn
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador at A Banff Boutique Inn.
About the RoleThis is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service to guests and ensuring their stay with us is memorable and enjoyable. As a Customer Service Ambassador, you will be responsible for registering arriving guests, assigning rooms, taking, canceling, and changing room reservations, and providing information on hotel facilities and services.
You will also be required to process guests' departures, calculate charges, receive payments, balance cash, and complete balance sheets and related forms. Additionally, you will maintain an inventory of vacancies, reservations, and room assignments, follow emergency and safety procedures, and perform light housekeeping and cleaning duties.
Your excellent communication skills will enable you to provide customer service, answer telephone calls and relay messages, assist clients/guests with special needs, contact customers to deliver requested wake-up calls, and perform other tasks as required.
Requirements- High school graduation certificate
- Will train - we offer on-site training to ensure your success in this role
- Free parking available
- Learning/training paid by employer
- On-site housing options
- Team building opportunities
A competitive salary of $60,000 per annum, which may vary based on experience, and the opportunity to work in a dynamic and supportive team environment. If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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