Hospitality Manager

3 weeks ago


Banff, Alberta, Canada Banff Hospitality Collective Full time

We are seeking a Shift Leader to join our team at High Rollers Pins, Pints & Pizza, a unique entertainment venue in the heart of Banff National Park. This role offers an exciting opportunity to work in a dynamic environment with a strong focus on customer service and teamwork.

Company Overview

Banff Hospitality Collective is a group of iconic restaurants and bars located in downtown Banff. Our venues offer a wide range of dining and entertainment options, from casual meals to upscale fine dining experiences. We are committed to providing exceptional service and creating memorable experiences for our guests.

We are proud to be part of the Banff community and strive to maintain a positive impact on the local economy and environment. As a Shift Leader at High Rollers, you will have the opportunity to contribute to this mission and make a difference in our community.

Estimated Salary: $45,000 - $55,000 per yearJob Description

The Shift Leader is responsible for ensuring a smooth running of restaurant service, assisting the General Manager and Assistant General Manager as needed. This includes liaising with front-of-house and back-of-house teams, handling customer concerns and complaints, and setting up the restaurant for a successful service by managing all front-of-house team members.

The ideal candidate will have previous serving and bartending experience, ProServe certification, and excellent communication skills. A flexible schedule and strong work ethic are also essential for this role. Previous supervisory experience is an asset, but not required.

Benefits
  • Live, work, and play in Banff National Park
  • Great earning potential
  • 35% off food, bottles of wine, and sake for yourself and a guest at all BHC venues
  • Fun staff events, including outdoor activities, park cleanups, holiday parties, team socials, and more
  • Opportunities for growth and advancement across 15 unique venues
  • Comprehensive extended health benefits plan available after six months (for employees working 26+ hours per week)
Requirements
  • ProServe certification
  • Previous serving and bartending experience
  • Excellent communication skills
  • Flexible schedule required
  • Strong work ethic and a positive team player
  • Previous supervisory experience is an asset
About Us

Banff Hospitality Collective is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences, and competencies. We encourage all qualified individuals to apply.



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