Service Operations Manager
1 week ago
We are seeking an experienced Service Operations Manager to join our team at Thornhill Hyundai.
As a Service Operations Manager, you will be responsible for leading the service department and ensuring that all operations run smoothly.
The ideal candidate will have a strong background in customer service and experience managing a team.
You will be expected to develop and implement effective processes to improve customer satisfaction and increase productivity.
The salary range for this position is $65,000 - $85,000 per year, depending on experience.
This is a permanent full-time position with a 30-40 hour workweek.
About the Job- Lead and manage the service department, including staff supervision and performance evaluation
- Develop and implement operational policies and procedures to ensure efficient workflow
- Co-ordinate and prioritize tasks and projects to meet deadlines and goals
- Recruit and train new staff members as needed
- Maintain accurate records and reports of service operations
- Resolve customer complaints and issues in a professional and timely manner
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Varied locations throughout Ontario
- English speaking environment
- Relaxed atmosphere
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