Agriculture Operations Manager
2 weeks ago
Service Department Supervisor
Brandt is seeking a highly skilled Service Department Supervisor to join our team in Melfort, SK. As a key member of our service department, you will be responsible for ensuring the effective supervision of our service technicians to meet quality standards and productivity requirements.
Key Responsibilities:
- Assign jobs and work orders to service technicians based on their skills and knowledge
- Appraise repair orders for accuracy and completeness, and stay informed of job progress
- Act as a point-of-contact for technicians on equipment repair inquiries and updates
- Direct and assist in the diagnosis of machine problems
- Inspect and repair special tools, and recommend new tooling as required
- Advise the Service Manager of customer complaints
- Coordinate and schedule technician training
- Support Service Advisors by responding to technical questions from customers
- Maintain a clean and safe working environment
Requirements:
- 3+ years' experience as a Service Technician, Journeyman certification preferred
- Experience in diagnosing hydraulic and electrical issues on Agriculture equipment preferred
- Familiarity with John Deere Agriculture products
- Forklift license preferred
- Strong decision-making skills and ability to lead and coach others
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