Agriculture Supervisor

4 weeks ago

Melfort, Canada Brandt Full time
Shop Foreman Job Description

Brandt is seeking an experienced Shop Foreman to join our Melfort, SK branch. As a key member of our service department, you will be responsible for supervising the effective operation of the Service Department to ensure quality standards and productivity requirements are met.

The ideal candidate will have a strong background in agriculture and experience in diagnosing hydraulic and electrical issues on agriculture equipment. You will be responsible for assisting with the assignment of jobs and work orders to service department employees, reviewing repair orders for accuracy and completeness, and staying informed of the progress on all jobs.

Key Responsibilities:

  • Supervise and direct service department employees to ensure quality and productivity standards are met
  • Assist with the assignment of jobs and work orders to service department employees
  • Review repair orders for accuracy and completeness
  • Stay informed of the progress on all jobs
  • Act as a point-of-contact for technicians on equipment repair inquiries and updates
  • Direct and assist in the diagnosis of machine problems
  • Inspect and repair special tools
  • Advises service manager of customer complaints
  • Coordinates and schedules technician training
  • Supports service advisors by responding to technical questions from customers

Requirements:

  • 3+ years' experience as a service technician, journeyman certification preferred
  • Experience in diagnosing hydraulic and electrical issues on agriculture equipment preferred
  • Familiar with company (John Deere Agriculture) and competitive products
  • Forklift license preferred
  • Ability to lead and coach others
  • Ability to communicate effectively, negotiate, and resolve conflicts
  • Strong decision-making skills
  • Basic understanding of financial principles related to service department operations

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