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Customer Service Professional

1 week ago

Swift Current, Canada SaskPower Full time

We are seeking a highly skilled Customer Service Professional to join our team at SaskPower. In this role, you will be responsible for providing excellent customer service and responding to inquiries and complaints in a timely and professional manner.

Job Overview

This is a temporary full-time position that will provide support to our business operations and ensure the delivery of exceptional customer service.

Key Responsibilities
  • Respond to customer inquiries and complaints via phone, email, and in-person
  • Process payments, issue refunds, and prepare invoices
  • Maintain accurate records and files associated with the department
  • Develop and implement effective customer service strategies
Requirements

To be successful in this role, you will require:

  • Bachelor's Degree in Business Administration or equivalent
  • Two years of customer service experience utilizing standard corporate software applications
  • Excellent communication and interpersonal skills
  • Aptitude for accuracy and detail
  • Ability to work independently and as part of a team
Our Commitment to Diversity and Inclusion

SaskPower values diversity and inclusion in the workplace and is committed to creating an inclusive environment for all employees. We encourage applications from diverse groups and prioritize hiring Indigenous Peoples as part of our ongoing commitment to reconciliation.