(2025-03-03) Golf Shop

Golf Shop / Events Manager - Elmwood Golf Club

Elmwood Golf Club boasts one of the oldest and most premier courses in Saskatchewan. A recent redesign by famed architect Les Furber added to what was already a fantastic layout, that manages to both challenge seasoned players and provide a fun experience to new golfers who just want to enjoy their day.

Play at Elmwood combines stunning, rolling terrain with a knowledgeable staff and expert grounds maintenance. Our multiple tee boxes cater to players of all ages and skill levels.

Location: Elmwood Golf Club - Swift Current, SK
Posted: 2024-11-04
Deadline: 2025-03-01

Job Summary:
Reporting to the General Manager, the Golf Shop / Events Manager is responsible for the day-to-day operation of the Pro Shop. The candidate should possess a background in business and marketing, deliver excellent customer service, experience in scheduling, organizing and running events, and have experience in managing staff.

The candidate needs to have excellent organizational and communication skills, and must be able to work flexible hours including evenings and weekends. He/She must be self-motivated, show initiative and be able to work both independently and as a team. Knowledge of golf is an asset.

We are primarily looking for an administrator to ensure the golf shop is run smoothly, that we are maximizing revenue opportunities, and providing outstanding customer service to our members and the public.

Responsibilities:

DUTIES include but are not limited to:

- Opening and closing the Pro Shop
- Daily cashouts
- Preparing reports
- Providing reports as requested by the general manager
- Providing exemplary customer service which includes but is not limited to greeting members and public, answering the phone, fielding and directing inquiries
- Sales/processing of memberships, green fees, cart rentals, and merchandise
- Booking tee times
- Registering golfers for league play and tournaments
- Running all league night events
- Inputting scores into golf genius
- Attend department head meetings regularly
- Regular communication with membership to ensure we are promoting the club, its events, and other information as required.
- Resolve customer issues quickly and satisfactorily, and escalate to the general manager when required.
- Tournament and event organization – from fielding inquiries all the way through to event execution and follow-up/invoicing.
- Communicating with grounds staff any tournament preparation and course closures, and with the lounge manager to ensure event and meal preparation/execution for any events booked.
- Ensuring that the back shop and golf shop staff are adhering to their list of opening/closing/ongoing duties, and providing corrective action if necessary
- Conducting administrative duties connected to events such as collecting deposits and signing of event contracts
- Soliciting league night and other sponsorship from businesses within the community
- Assisting with marketing of golf course, tournaments, and events through all means, including social media, to increase memberships and green fee players
- Promoting and advertising tournaments and special events
- Completing and managing schedule for employees and marshalls
- Monitoring labour budget of golf shop and backshop staff, and staying within that budget
- Daily cleaning and maintenance of Pro Shop
- Monitoring golf shop email, and responding to inquiries, as well as passing on relevant emails to the general manager
- Maintaining a professional appearance
- Maintaining regular communications with the General Manager to identify areas of growth and/or concern
- Other duties as assigned from time-to-time at the request of the General Manager

Qualifications:

- Business and Marketing background including retail sales
- Knowledge of the game of golf and the golf industry in general is an asset
- Available from Mid March to Mid October
- Able to work days, nights and weekends

Successful candidates will possess the following skills:

- Exceptional Communication Skills
- Excellent Leadership abilities
- Excellent organization – ability to keep a schedule, calendar, to-do list
- Knowledge of computer software programs including Tee-On, Litespeed, social media platforms and marketing tools
- Work well in a fast-paced environment
- Always act in a professional and friendly manner
- Calm under a fast-paced, high-pressure environment
- Able to work well with other team members
- Able to lead, train and teach other team members, including progressive corrective action when required

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Weekends as needed

Compensation:

$4,000–$5,000 a month
Salary based on experience, qualifications and contract term.

Benefits/Perks:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Course Website:

http://elmwoodgc.com/

Employment Duration:

Seasonal, Full-time, Fixed term contract

Contact Information:

Please apply in confidence to Sean Collins at: generalmanager@elmwoodgc.com

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