Pet Store Manager

1 month ago

Toronto, Ontario, Canada PET VALU Full time

About Pet Valu

We're a leading pet retailer in North America, dedicated to providing families with food and supplies for their pets. Our stores are committed to helping local pets in need, and we partner with local shelters, rescues, and charities for adoption events, in-store adoption, and pet food bank programs.

Job Overview:

As a Store Manager, you'll be part of a team of passionate Pet Experts who are dedicated to delivering world-class service to our customers. You'll coach and develop your store team to help Pet Parents find the right nutrition and solutions for their pets.

Key Responsibilities:

  • Ensure all customer service standards are met by staff and maintain courteous relationships within the community.
  • Manage a team of employees, including recruiting, scheduling, training, and day-to-day assignment of tasks.
  • Operational Standards/Procedures: ensure all staff adhere to the standards and procedures set at the corporate operations level.
  • Administrative activities: coordinate order placements, maintain inventory, and complete miscellaneous corporate paperwork.
  • Business Results: coordinate efforts of store staff to achieve targeted results.

Requirements:

  • Minimum of 2 years customer service and retail store management experience.
  • Enthusiasm for learning and growth in the pet care industry.
  • Possess an outgoing and friendly personality with strong customer service skills.
  • Ability to work as scheduled to meet attendance requirements, including weekends and evenings.
  • Ability to have reliable means of transportation to and from the store.

What We Offer:

  • Management training.
  • Product knowledge.
  • Pet-oriented career-building environment.

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