Pet Store Manager
3 weeks ago
About Us
Pet Valu is a leading pet retailer in North America, dedicated to providing families with food and supplies for their pets.
We are passionate about helping local pets in need and partner with local shelters, rescues, and charities for adoption events, in-store adoption, and pet food bank programs.
Job Overview
As a Store Manager, you will be responsible for coaching and developing your store team to deliver exceptional customer service and help Pet Parents find the right nutrition and solutions for their pets.
You will be part of a team of passionate Pet Experts who are dedicated to helping pets and their families.
Key Responsibilities
- Ensure all customer service standards are met by staff and maintain courteous relationships within the community.
- Manage a team of employees, including recruiting, scheduling, training, and day-to-day assignment of tasks.
- Operational Standards/Procedures: ensure all staff adhere to the standards and procedures set at the corporate operations level.
- Administrative activities: coordinate order placements, maintain inventory, and ensure store audits and safety audits are completed.
- Business Results: coordinate efforts of store staff to achieve targeted results.
Requirements
- Minimum of 2 years customer service and retail store management experience.
- Enthusiasm for learning and growth in the pet care industry.
- Possess an outgoing and friendly personality with strong customer service skills.
- Ability to work as scheduled to meet attendance requirements, including weekends and evenings.
- Ability to have reliable means of transportation to and from the store.
What We Offer
- Management training.
- Product knowledge.
- Pet-oriented career-building environment.
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