Department Lead

4 days ago

Meadow Lake, Canada No Frills Full time
Department Manager Job Description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.

Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.



At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us.

Responsibilities:

  1. Properly train staff to understand the policies and procedures and know how to communicate effectively with the customer
  2. Schedule department appropriately to meet business needs
  3. Handle customer complaints in a proper and efficient manner
  4. Comply with all Health and Safety and Food Safety policies within the store and ensure that all policies are followed by staff
  5. Train and motivate staff
  6. Delegate and prioritize workload for staff
  7. Effectively merchandise advertising and promotional programs
  8. Recommend aggressive and achievable sales goals
  9. Maintain up to date information about market trends and competitor activities
  10. Receiving, storing and handling of the product to ensure efficient, effective results
  11. Ensure proper product rotation as required
  12. Ensure proper signage for produce displays to enhance sales/profits
  13. Ensure pricing integrity
  14. Accountability for store in the absence of the Franchisee including key carrying and alarm responsibilities
  15. Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified
Requirements

Qualifications/Experience:

  1. 2 years Management experience preferred
  2. Demonstrated understanding of critical success factors for the no frills concept as a discount food store focusing on low price image
  3. Demonstrated understanding of the produce department's impact on store performance in the following ways:
    1. merchandising to appropriate No frills standards
    2. maintaining and ordering proper inventories
    3. checking invoices for proper pricing
    4. maintaining cleanliness to appropriate standards
  4. Excellent communication skills
  5. Demonstrated Customer focus
  6. Ability to manage people
  7. Ability to work with minimal functional direction
  8. Solid knowledge of all aspects of the produce area, operations and products
  9. Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

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