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District Manager
2 months ago
The District Manager is responsible for meeting or exceeding service goals in the management of a district of routes. This role reports to the Service Manager and may manage a service center with up to 7 routes. As a District Manager, you will be responsible for developing and motivating a district to be a highly productive team through continual training, regular meetings, and daily check-ins. You will also ensure customer loyalty and outstanding customer service through customer visits, audits, and problem-solving. Additionally, you will manage retention and growth by motivating your district to solicit new customers, up-sell/cross-sell/sample all lines of service or product, and ensure a profitable product mix. Key Responsibilities
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, and daily check-ins.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, and problem-solving.
- Manage retention and growth by motivating your district to solicit new customers, up-sell/cross-sell/sample all lines of service or product, and ensure a profitable product mix.
- Lead your district to success by communicating changes and policies, overseeing route organization, and projecting a professional image.
- Complete general route responsibilities when necessary, including safely operating a delivery vehicle and following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
- Have and maintain a valid Driver's License and keep a driving record free of chargeable accidents, speeding, safety, or other violations.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills and team player.
- Recognize colors, sizes, and types of product and count, add, and subtract accurately.
High School graduation or similar experience. Qualified to hold a driver's license. Frequently travel within the branch area.
", "company": "Alsco"}