Senior Operations Manager

3 weeks ago


Terrace, Canada Shefield Express #4 Full time
Job Description

We are seeking a highly skilled Senior Operations Manager to join our team at Shefield Express #4. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Staff Management: Manage a team of 3-4 staff members, providing guidance and support to ensure they are meeting their performance goals.
  • Market Research: Conduct market research to determine consumer demand and stay ahead of competitors.
  • Merchandise and Services: Determine the merchandise and services to be sold, ensuring that they meet the needs of our customers.
  • Price and Credits Policies: Implement price and credits policies to ensure that our customers receive fair and competitive pricing.
  • Staffing Requirements: Determine staffing requirements to ensure that our store is adequately staffed to meet customer demand.
  • Issue Resolution: Resolve any issues that may arise, including customer complaints and supply shortages.
  • Staff Recruitment and Supervision: Recruit, hire, and supervise staff members to ensure that they are meeting their performance goals.
Personal Suitability
  • Efficiency: Demonstrate efficiency in all aspects of your work, including staff management and market research.
  • Integrity: Maintain the highest level of integrity in all your interactions with staff, customers, and suppliers.
  • Positive Attitude: Maintain a positive attitude, even in challenging situations.
  • Proactive: Take a proactive approach to problem-solving and issue resolution.
  • Time Management: Demonstrate effective time management skills, ensuring that all tasks are completed on time.
  • Interpersonal Skills: Possess excellent interpersonal skills, including communication, teamwork, and conflict resolution.
  • Flexibility: Demonstrate flexibility in all aspects of your work, including adapting to changing circumstances and priorities.
  • Interpersonal Awareness: Possess a high level of interpersonal awareness, including the ability to read people and situations.
  • Judgement: Demonstrate sound judgement in all aspects of your work, including decision-making and problem-solving.
  • Organized: Maintain a high level of organization, including the ability to prioritize tasks and manage multiple projects.
  • Team Player: Demonstrate a strong team player attitude, including the ability to work collaboratively with others.
  • Patience: Possess patience, including the ability to remain calm and composed in challenging situations.
  • Ability to Multitask: Demonstrate the ability to multitask, including the ability to handle multiple projects and tasks simultaneously.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Senior Operations Manager looking for a new challenge, please submit your application.



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