Administrative Support Professional
2 weeks ago
Administrative Receptionist Role
The Administrative Receptionist is a key member of our team, responsible for providing exceptional customer service and administrative support to our patients and staff.
Key responsibilities include:
- Answering telephone calls and greeting patients and visitors with a friendly and professional demeanor
- Coordinating patient intake and data entry with accuracy and attention to detail
- Providing administrative support to the Care Coordinator Manager and Clinic Director
- Assisting with scheduling patient appointments and maintaining patient medical records
- Collecting payment at time of service and tracking coverage for all funding streams
- Completing data entry and billing tasks with efficiency and accuracy
- Coordinating courier packages and processing incoming and outgoing email, mail, and faxes
Requirements and Qualifications
- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change
- Experience in a Physiotherapy clinic an asset
Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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