Healthcare Coordinator

2 weeks ago


St Catharines, Ontario, Canada CarePartners Full time

About the Role

CarePartners is seeking a skilled Healthcare Coordinator to join our team. As a key member of our care team, you will be responsible for ensuring effective communication between patients, families, and staff. Your primary focus will be on scheduling our PSWs, Nurses, and Therapists to meet service delivery standards and performing administrative functions related to client services in a timely manner.

Key Responsibilities

  • Develop and coordinate service schedules while considering relevant factors
  • Inform workers of new assignments and changes to their schedules in accordance with the collective agreement and seniority
  • Enter relevant information into the automated information system/database
  • Produce schedules and reports on a regular basis, and on request of the Supervisor
  • Receive and manage inbound telephone calls and email inquiries related to service
  • Perform other administrative duties

Requirements

  • A strong desire and commitment to making a difference in the lives of their patients
  • Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
  • Exceptional interpersonal and customer service skills
  • Ability to work both independently and as part of a team
  • Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
  • A strong attention to detail and the ability to learn new systems and databases
  • Effective verbal and written communication skills
  • Non-traditional hours, including evenings and weekends are required

About CarePartners

CarePartners is a leading provider of home-based healthcare services. We are committed to delivering high-quality care to our patients and their families. Our team is dedicated to making a positive impact in our community, and we are seeking like-minded individuals to join our team.



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