Service Manager

4 days ago


Ottawa, Ontario, Canada iTECH Conseil Canada Inc. Full time
Job Description

We are seeking a skilled Service Manager to join our team at iTECH Conseil Canada Inc. in Management Consulting. The successful candidate will be responsible for leading the strategic operations of our organization, driving growth and excellence.

Key Responsibilities:
  • Advise Project Teams
  • Analyze Administrative Issues to provide expert guidance to employees
  • Assign Programs and projects to ensure seamless execution
  • Coordinate Projects and Programs to drive business objectives
  • Develop Action Plans to achieve goals and objectives
  • Direct Operations of our service delivery organization
  • Evaluate Establishments providing services to businesses
  • Plan and Organize operations to deliver exceptional results
  • Provide Expertise in response to client needs
  • Review Projects and Programs to ensure alignment with business objectives
  • Sort Technical Problems to provide solutions using established procedures
  • Hire, Train, Direct, and Motivate Staff to achieve business objectives
  • Market Business Services to attract new clients
  • Plan and Control Budget and expenditures to ensure financial discipline
  • Plan and Direct Research to inform business decisions
  • Plan, Administer, and Control Budgets for client projects, contracts, equipment, and supplies
  • Plan, Develop, and Organize Policies and procedures to drive excellence
  • Represent the Company in various economic and social organizations
  • Lead and Instruct Groups to achieve business objectives
  • Provide Customer Service to exceed client expectations
  • Monitor and Evaluate performance to drive improvement
Requirements

To succeed as a Service Manager, you will require:

  • A Bachelor's degree in a relevant field
  • 3-5 years of experience in a similar role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
Benefits

iTECH Conseil Canada Inc. offers a competitive salary range of $85,000 - $115,000 per year, depending on experience. We also offer:

  • Relocation costs covered by employer
  • Urban area location
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
Location

This position is located in an urban area, offering access to public transportation and amenities.

About Us

iTECH Conseil Canada Inc. is a leading management consulting firm dedicated to delivering exceptional results to our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.



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