Hospitality Service Representative

11 hours ago


Ottawa, Ontario, Canada AccorHotel Full time

We are seeking a skilled Hospitality Service Representative to join our team at AccorHotel in Ottawa. This is a full-time opportunity that requires excellent communication skills and the ability to work in a fast-paced environment.

About the Role

The successful candidate will be responsible for providing exceptional guest experiences from arrival to departure. This includes greeting and seating guests, ensuring servers are distributed evenly, and addressing any guest questions or concerns in a professional manner.

Key Responsibilities:
  • Greet and seat guests warmly and courteously.
  • Manage server distribution to ensure efficient service.
  • Field guest questions and concerns in an informed and professional manner.
  • Take and coordinate guest reservations.
Requirements:
  • Good knowledge of window-based programs (e.g., Microsoft Office).
  • Comfortable with Microsoft Outlook and internet-based software.
  • Familiarity with Property Manager Computer System is an asset.
  • Excellent food and beverage knowledge.
  • Friendly, courteous, and able to work in a high-pressure environment.
Salary and Benefits:

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience. In addition to a comprehensive benefits package, you will have access to opportunities for career growth and development within AccorHotel.

Location:

This role is based in Ottawa, Ontario, Canada.



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