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Banking Associate

2 months ago


Burlington, Ontario, Canada Meridian Full time
About the Role

As a Financial Services Associate at Meridian, you will be part of a team of highly engaged financial service professionals dedicated to providing an exceptional Member Experience.

Key Responsibilities
  • Understand the financial needs of our Members and provide the appropriate advice and recommendations to fit their needs.
  • Offer large or more complex credit and investment advice.
  • Meet and exceed specific individual and team-based business goals.
  • Manage Member portfolios to genuinely build relationships with Members.
What You'll DoMember Experience
  • Understand how Meridian's products and services can add value to our Members.
  • Provide investment advice by identifying and promoting solutions that meet our Member needs.
  • Provide recommendations on credit products based on accurate and appropriate credit interviewing and underwriting skills.
  • Engage in revenue generation and sales-based activities in order to achieve performance objectives.
  • Use provided tools to proactively identify and promote opportunities with all Members to deepen relationships and provide flawless service experiences.
  • Maintain discretion and confidentiality to respect Member's privacy.
Employee Experience
  • Act as an engaged teammate and trusted partner to build and cultivate internal relationships within the Member Experience teams and cross-functional departments.
  • Demonstrate empathy with colleagues by communicating thoughts and ideas openly while promoting inclusivity and a sense of belonging towards others in the workplace.
  • Continue individual learning and development to align with Meridian values while delivering on action plans aligned with Employee Engagement results.
  • Actively participate and support the leadership team in the planning process, assisting with implementation and providing feedback.
Community Experience
  • Promote Meridian Credit Union in your community by participating in and being involved in community activities or events while demonstrating the Company Values.
  • Support local community organizations and activities through Business Development and Good Neighbour Program.
What You Can Bring to Meridian
  • Post-secondary education with at least 3 years of equivalent work experience in a financial services environment with a consistent track record in sales.
  • Strong business and financial industry knowledge, with a desire for career growth within the financial services industry.
  • At minimum, MFDA licensing is required for most roles.
  • Flexible to work all scheduled hours which include some evenings and Saturdays.
  • Proven understanding of computer systems and programs including Microsoft Office, and Outlook.
  • Strong negotiation, interpersonal, written, and oral communications skills, including coaching and leadership skills.
  • Effective organizational time management, and problem-solving skills.