Instructional Designer

2 months ago


Calgary, Alberta, Canada Q2 Full time
About Q2

At Q2, we're passionate about delivering innovative technology solutions to our financial institution clients. Our mission is to build strong, diverse communities by strengthening their financial institutions.

The Role

We're seeking an experienced Instructional Designer to join our Customer Learning and Performance team. As an Instructional Designer, you'll be responsible for creating engaging learning experiences for our customers and employees on our financial institution products.

Key Responsibilities
  • Partner with subject matter experts to develop educational content that meets the training needs of our customers and employees.
  • Design and develop presentations, demonstrations, train-the-trainer sessions, and specialized training courses on the Q2 platform.
  • Create instructional materials, including courses, curriculum, guides, and training manuals.
  • Research and implement new technologies into instruction.
  • Evaluate existing instructional content and stay up-to-date with industry developments.
Requirements
  • A degree in Instructional Design, education, or a related field.
  • A minimum of 5 years of experience in instructional design or a related field.
  • Banking industry experience is strongly preferred.
  • Excellent written and oral communication skills, including the ability to present complex information to various audiences.
  • Ability to write effective copy, instructional text, and audio scripts/video scripts.
  • Possess and understand the principles of adult learning and training techniques.
What We Offer
  • Hybrid work opportunities.
  • Flexible time off.
  • Career development and mentoring programs.
  • Health and wellness benefits, including competitive health insurance offerings and generous paid parental leave.
  • Community volunteering and company philanthropy programs.


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