Customer Service Liaison

4 weeks ago


Grande Prairie, Canada Fun Park Grande Prairie Inc. Full time

We are seeking a skilled Customer Service Liaison to join our team at Fun Park Grande Prairie Inc. in a permanent, 35-hour per week role.

About the Role

The successful candidate will provide exceptional customer service, addressing inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Act as a primary point of contact for customers, providing information and support via various channels.
  • Respond to written and oral inquiries, resolving issues and concerns in a fair and efficient manner.
  • Assist in the preparation of marketing materials, reports, and other communications.
  • Conduct research and gather information to prepare responses to customer inquiries.
  • Consult with clients after sales to provide ongoing support and ensure customer satisfaction.

Required Skills and Qualifications:

  • Secondary (high) school graduation certificate.
  • Experience is an asset.
  • Excellent communication and interpersonal skills.
  • Able to work under pressure and handle repetitive tasks.
  • Familiarity with MS Office software.

Work Conditions and Physical Capabilities:

  • Ability to work in a fast-paced environment.
  • Attention to detail.
  • Repetitive tasks.

Benefits:

  • This is a permanent, full-time position with 35 hours per week.
  • English is the primary language spoken in the workplace.

We offer a competitive salary of approximately $45,000-$60,000 per year, based on location and experience. We are looking for a motivated and customer-focused individual who can thrive in a dynamic environment.


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