Senior Trader
4 weeks ago
We are seeking a highly skilled and experienced Senior Trader to join our Mutual Funds team. As a Senior Trader, you will be responsible for executing daily trades, resolving issues, and maintaining high levels of client satisfaction.
Key Responsibilities:- Execute daily trades, including buys, sells, and switches, on Dataphile
- Support Portfolio Managers, Investment Advisors, and staff with trade-related issues
- Communicate with Mutual Fund Companies, Regulators, and Network providers to stay up-to-date on industry developments
- Review executed and rejected trades daily
- Learn to calculate dilution losses or gains
- Monthly upkeep of duplicate Mutual Fund account numbers and dormant trades on the order book
- Support PM's and staff with Mutual Fund products, back office systems, and procedures
- Administer recurring events for PM's, ensuring accurate processing
- Resolve client account issues and escalate when necessary
- Revises and updates the Mutual Funds Procedure Manual
- Maintain accurate client demographics information with Fund Companies for proper tax reporting
- Support various departments by being a liaison between them and PM's on issues affecting day-to-day efficiencies
- Identify and recommend processing improvements in Mutual Fund operations and administrative functions to enhance productivity and profitability
- Meet established service standards for problem resolution and customer service
- Analyze trends and recommend process or operational improvements with staff and PM's
- Post-secondary education
- 5-10 years of experience in the Investment Industry with a good understanding of Mutual Fund Investments
- Successful completion of the CSC & CPH or the IFIC
- Understanding of FundSERV N$M settlements, purchases, redemptions, switches, cash/reinvested, and notional distributions
- Understanding of various Mutual Fund Products, including Hedge, Pooled, Investment Trusts, Flow-thru shares, Linked notes, GIC's, HISA's, and open-end Mutual Funds
- Recognizes and understands the regulatory rules governing Mutual Funds established by IIROC and MFDA
- Outstanding versatility with the ability to conduct with professionalism, build rapport, and exercise resourcefulness and understanding
- Proficient computer skills and good knowledge of FundSERV, myserv, Broadridge, MS Word, Excel, and Outlook
- Independent and self-motivated, with the ability to escalate issues when necessary
- Team-oriented with a positive attitude, thriving in fast-paced environments and multi-task oriented
- Maintains the quality and operational excellence with the highest level of service
- Capable of achieving required objectives within the Company and regulatory requirements
- Attends to details and pursues quality in accomplishing tasks
- Strong organizational and time management skills, with a strong customer service orientation
- Fluent communication skills in both English and French, with the ability to collaborate effectively with others
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