Service Ambassador

1 month ago


Toronto, Ontario, Canada Audi Midtown Toronto Full time

Job Summary:

Auditorium of Audi Midtown Toronto is seeking a highly motivated and customer-focused Service Ambassador to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient service experience for our clients.

Key Responsibilities:

  • Greet customers with a friendly and professional attitude, answering their questions and directing them to the appropriate person or location.
  • Control service traffic flow and parking, ensuring a safe and organized service area.
  • Determine if customers have an appointment and record relevant information.
  • Assist the lot attendant with duties at the service counter and in the service drive.
  • Maintain a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
  • Perform customer follow-up on repair orders.
  • Other duties as required by the Service Manager.

Requirements:

  • Valid G or G2 Driver's License.
  • Clean driving record.
  • Ability to drive both manual and automatic transmission is an asset.
  • Previous customer service experience.
  • Keen attention to detail.
  • An organized and motivated individual who can work independently and as a team player.

About Us:

Audi Midtown Toronto is a dynamic and growing dealership committed to providing exceptional customer service and support. We offer a positive and inclusive work environment, opportunities for growth and development, and a competitive compensation package.

Accommodations:

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.


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