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Client Services Leadership Position

2 months ago

Montreal, Quebec, Canada the Ladders Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as the Director of Client Services at The Ladders. This is a leadership position that requires a strong understanding of client relationship management and the ability to balance client demands with internal planning.

Key Responsibilities
  • Develop and implement strategies to enhance client relationships and drive business growth
  • Collaborate with cross-functional teams to ensure seamless delivery of high-calibre web design and development services
  • Provide exceptional client service and support to ensure client satisfaction and loyalty
  • Stay up-to-date with industry trends and best practices to continuously improve client relationship management processes
Requirements
  • Proven experience in client relationship management and leadership roles
  • Strong understanding of digital marketing and web development
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks