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Computer Lab Assistant
2 months ago
About the Role
The Computer Lab Assistant at Douglas College provides technical support and assistance to students with software, networking, and operating systems in various courses. This role involves providing in-person and online peer tutoring, helping students with software applications, and assisting instructors and students in the CSIS labs.
Responsibilities
- Assist students with software applications, including Cisco Packet Tracer, Eclipse/IntelliJ IDEA, and Microsoft Office.
- Provide technical support for networking, operating systems, and virtual machines.
- Work with instructors and students to resolve technical issues and provide guidance.
- Meet the eligibility criteria for domestic and international students, including enrollment in courses and maintenance of a minimum GPA.
Requirements
- Effective English verbal communication skills.
- Good knowledge of Windows OS, Internet browsers, and Visual Studio.
- Good working knowledge of Cisco Packet Tracer, Wireshark, and Oracle VirtualBox.
- Basic working knowledge of Windows 10, Windows Server, and Ubuntu.
- Successful completion of relevant courses, such as CSIS1275 or CSIS2175, with a "B+" or higher grade.
What We Offer
Douglas College offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a Computer Lab Assistant, you will have the chance to work with a diverse group of students and instructors, and contribute to the success of our students.
