International Customer Experience Manager

6 days ago

Saskatoon, Saskatchewan, Canada Nutrien Ag Solutions Limited Full time
Job Summary

Nutrien Ag Solutions Limited is seeking a highly experienced and skilled International Customer Experience Manager to lead our Wholesale Nitrogen and Phosphate global order to cash operations. This role requires a strong background in international business, supply chain management, and customer experience.

Key Responsibilities
  • Lead a team of professionals responsible for processing international transactions, managing key accounts, and ensuring seamless order to cash operations.
  • Develop and implement strategies to improve customer satisfaction, reduce costs, and increase revenue.
  • Collaborate with cross-functional teams, including sales, logistics, and finance, to ensure effective communication and coordination.
  • Manage and maintain accurate records, reports, and documentation related to international transactions and customer interactions.
  • Provide exceptional customer service, responding to inquiries, resolving issues, and escalating concerns as needed.
  • Stay up-to-date with industry trends, regulations, and best practices to ensure compliance and competitiveness.
Requirements
  • Bachelor's degree in Business Administration, International Business, Supply Chain Management, or related field.
  • 8+ years of experience in international business, supply chain management, or customer experience.
  • Proven leadership and management skills, with experience in team leadership and development.
  • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with customers, colleagues, and stakeholders.
  • Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
  • Ability to work in a fast-paced environment, with adaptability and flexibility to changing priorities and deadlines.
Preferred Qualifications
  • Master's degree in Business Administration, International Business, Supply Chain Management, or related field.
  • Experience in the agriculture, commodities, or industrial chemicals industry.
  • Knowledge of Incoterms, international banking procedures, and import/export regulations.
  • Fluency in multiple languages, with ability to communicate effectively with customers and colleagues from diverse cultural backgrounds.
What We Offer

Nutrien Ag Solutions Limited offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.

  • International Customer Experience Manager

    4 days ago

    Saskatoon, Saskatchewan, Canada Nutrien Full time

    Job Summary:Nutrien, a leading provider of crop inputs and services, is seeking an experienced professional to fill the role of Manager, International Customer Experience. This position is responsible for leading the International Team, which is responsible for processing NPK transactions worldwide. The ideal candidate will have a strong background in...

  • International Customer Experience Manager

    4 days ago

    Saskatoon, Saskatchewan, Canada Nutrien Full time

    Job Summary:Nutrien, a leading provider of crop inputs and services, is seeking an experienced professional to fill the role of Manager, International Customer Experience. This position is responsible for leading the International Team, which is responsible for processing NPK transactions worldwide. The ideal candidate will have a strong background in...

  • International Customer Experience Manager

    4 days ago

    Saskatoon, Saskatchewan, Canada Nutrien Full time

    Job Summary:Nutrien, a leading provider of crop inputs and services, is seeking an experienced professional to fill the role of Manager, International Customer Experience. This position is responsible for leading the International Team, which is responsible for processing NPK transactions worldwide. The ideal candidate will have a strong background in...

  • Manager, International Customer Experience

    4 days ago

    Saskatoon, Saskatchewan, Canada Nutrien Full time

    Job Title: Manager, International Customer Experience Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. As a key...

  • International Customer Experience Manager

    5 days ago

    Saskatoon, Saskatchewan, Canada Nutrien Full time

    About the RoleNutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results.We're creating an inclusive workplace where everyone...

  • International Customer Experience Manager

    5 days ago

    Saskatoon, Saskatchewan, Canada Nutrien Full time

    About the RoleNutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results.We're creating an inclusive workplace where everyone...

  • Saskatoon Customer Experience Manager

    4 weeks ago

    Saskatoon, Saskatchewan, Canada Scotiabank Full time

    Position: Customer Experience Manager - Saskatoon (Future Opportunities)Requisition ID: Employee Referral Program – Potential Reward: $1,000.00At Scotiabank, we are dedicated to nurturing our employees and facilitating your career growth.Key Responsibilities:As a Customer Experience Manager, you will oversee our exceptional Retail Service teams. Our...

  • Customer Experience Manager

    6 days ago

    Saskatoon, Saskatchewan, Canada The Home Depot Full time

    About The Home DepotThe Home Depot is a leading home improvement retailer, dedicated to providing customers with a wide range of products and services to enhance their homes and communities.Job SummaryWe are seeking a highly motivated and experienced Customer Experience Manager to join our team. As a Customer Experience Manager, you will be responsible for...

  • Customer Experience Manager

    6 days ago

    Saskatoon, Saskatchewan, Canada The Home Depot Full time

    About The Home DepotThe Home Depot is a leading home improvement retailer, dedicated to providing customers with a wide range of products and services to enhance their homes and communities.Job SummaryWe are seeking a highly motivated and experienced Customer Experience Manager to join our team. As a Customer Experience Manager, you will be responsible for...

  • Customer Experience Manager

    6 days ago

    Saskatoon, Saskatchewan, Canada Home Depot Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Home Depot. As a Customer Experience Manager, you will be responsible for overseeing the execution of store standards across the entire store, including customer service, department readiness, and operational process.Key Responsibilities:Customer...

  • Customer Experience Manager

    6 days ago

    Saskatoon, Saskatchewan, Canada Home Depot Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Home Depot. As a Customer Experience Manager, you will be responsible for overseeing the execution of store standards across the entire store, including customer service, department readiness, and operational process.Key Responsibilities:Customer...

  • Customer Experience Manager

    6 days ago

    Saskatoon, Saskatchewan, Canada Vendasta Technologies, Inc. Full time

    Customer Success ManagerKey ResponsibilitiesDeliver a world-class customer experience by teaching/coaching Channel Partners to be knowledgeable and proficient users.Act as a trusted advisor for Channel Partners, helping to solidify long-term relationships.Key ActivitiesProvide one-to-many training and coaching via digital means.Communicate with Partners to...

  • Customer Experience Manager

    1 week ago

    Saskatoon, Saskatchewan, Canada Vendasta Technologies, Inc. Full time

    Customer Success ManagerKey ResponsibilitiesDeliver a world-class customer experience by teaching/coaching Channel Partners to be knowledgeable and proficient users.Act as a trusted advisor for Channel Partners, helping to solidify long-term relationships.Key ActivitiesProvide one-to-many training and coaching via digital means.Communicate with Partners to...

  • Retail Store Manager

    1 week ago

    Saskatoon, Saskatchewan, Canada Moores Full time

    About MooresMoores is a leading retail company that values excellence in sales, customer service, and operational efficiency. We are seeking a highly motivated and experienced Store Lead to join our team.Job SummaryThe Store Lead will be responsible for partnering with the Store Manager to drive sales performance, develop a high-performing team, and maintain...

  • Retail Store Manager

    6 days ago

    Saskatoon, Saskatchewan, Canada Moores Full time

    About MooresMoores is a leading retail company that values excellence in sales, customer service, and operational efficiency. We are seeking a highly motivated and experienced Store Lead to join our team.Job SummaryThe Store Lead will be responsible for partnering with the Store Manager to drive sales performance, develop a high-performing team, and maintain...

  • Customer Experience Director

    7 days ago

    Saskatoon, Saskatchewan, Canada Victoria's Secret Full time

    Victoria's Secret & Co Store Leadership RoleAbout the Role:The Customer Experience Manager is a key member of the Store Leadership Team, responsible for driving top-line sales and delivering exceptional customer and associate experiences. This role reports to the Store Manager and is a values-based leader who embodies the company's mission and values.Key...

  • Customer Experience Director

    6 days ago

    Saskatoon, Saskatchewan, Canada Victoria's Secret Full time

    Victoria's Secret & Co Store Leadership RoleAbout the Role:The Customer Experience Manager is a key member of the Store Leadership Team, responsible for driving top-line sales and delivering exceptional customer and associate experiences. This role reports to the Store Manager and is a values-based leader who embodies the company's mission and values.Key...

  • Customer Experience Director

    1 week ago

    Saskatoon, Saskatchewan, Canada The Home Depot Canada Full time

    About The Home Depot CanadaWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. As a key member of our store leadership team, you will be responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes.Key...

  • Store Operations Manager

    1 week ago

    Saskatoon, Saskatchewan, Canada The Home Depot Canada Full time

    Job Summary:The Home Depot Canada is seeking a highly skilled Customer Experience Manager to join our store leadership team. As a key member of the team, you will be responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes.Key Responsibilities:Customer Service:Drive customer...

  • Customer Experience Director

    6 days ago

    Saskatoon, Saskatchewan, Canada Saskatchewan Indian Gaming Authority Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager. This is a key leadership role that requires a strong understanding of business operations and a passion for delivering exceptional guest experiences.Main ResponsibilitiesOperational Effectiveness: Provide effective oversight of Casino...