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Customer Experience Manager

2 months ago


Saskatoon, Saskatchewan, Canada Vendasta Technologies, Inc. Full time

Customer Success Manager

Key Responsibilities

  • Deliver a world-class customer experience by teaching/coaching Channel Partners to be knowledgeable and proficient users.
  • Act as a trusted advisor for Channel Partners, helping to solidify long-term relationships.

Key Activities

  • Provide one-to-many training and coaching via digital means.
  • Communicate with Partners to develop scalable strategies and workflows that drive adoption of Vendasta's products and services.

Collaboration and Support

  • Work with the Customer Success and onboarding teams to provide a world-class customer experience.
  • Provide training and strategy for Vendasta Channel Partners.

About Vendasta

Vendasta is a SaaS company composed of a portfolio of global brands that build and sell software and services to help small businesses operate more efficiently as a team, meet more client needs, and provide incredible client experiences.

Company Culture

Vendasta offers a dynamic work-from-anywhere policy, flexible work hours, and a range of community events and volunteer opportunities.