Loss Prevention Supervisor

3 weeks ago

Delta, British Columbia, Canada PET VALU Full time

Job Summary

The Loss Prevention Supervisor at Pet Valu is responsible for safeguarding company assets through the development and implementation of loss prevention programs in the distribution centre. This includes developing policies, procedures, and best practices to prevent theft, fraud, and other losses. The LP Supervisor will also train employees to acquire a culture of preventing loss within the DC. Additionally, the LP Supervisor will be responsible for the physical security of the DC by monitoring and maintaining LP equipment and ensuring all employees follow the security process.

Key Responsibilities

  • Safety – Operate in a way to ensure the safety of our employees and distribution centre.
  • Compassion – Communicate and act from the heart with genuine care and courtesy.
  • Expertise – Provide knowledge in an understanding and informative way.
  • Efficiency – Use time and resources responsibly in the distribution centre.
  • Responsible for the physical security and assets of the Distribution Centre.
  • Assist in the development and execution of the Distribution Centre Loss Prevention program.
  • Create and implement Loss Prevention policy, procedures, and training.
  • Manage employee, vendor, and visitor access within the Distribution Centre through the access control process.
  • Provides regular updates on Loss Prevention concerns and initiatives to cross-functional partners.
  • Oversees and coordinates security equipment installations, repairs, and service calls in the Distribution Centre.
  • Manages intrusion system codes and user access for access control in Pet Valu DCs throughout Canada.
  • Assists with investigations of internal and external theft and fraud, conducts interviews when appropriate.
  • Coordinates periodic LP audits of GTA DC to ensure CCTV, intrusion and access control equipment is functioning properly.
  • Establish baseline KPIs and reports to support the Warehouse Management System and improve inventory accuracy.
  • Responsible for securing video evidence as needed.
  • Support Health and Safety Manager and HR to ensure safety procedures are maintained throughout DCs.
  • Manage third-party contracted security guards as needed.
  • This role works in a warehouse setting that requires walking and the ability to lift up to 20lbs.
  • This is an on-site position that will require being physically present at the BC1 DC 5 days a week.
  • This role will cover 24/7 operation and will be required to work different shifts, nights, weekends.
  • Assists National Manager, Loss Prevention with additional tasks as needed.
  • Performs other duties as needed.

Requirements

  • Must have 3+ years of Loss Prevention Distribution Centre experience.
  • Excellent analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Demonstrated ability to work as part of a team.
  • Experience investigating and conducting internal theft/fraud interviews.
  • Wicklander and Zulawski or similar designations are an asset.
  • Experience with security equipment such as intrusion, access control, and CCTV systems. (Bosch)
  • Ability to manage third-party vendor relationships.
  • Comfortable working in a fast-paced environment with ability to work weekends when required.
  • Proficiency in MS Office (Word/Excel/PowerPoint) is essential.
  • First Aid certified is an asset.
  • OHSA Certified is an asset.

Competencies

  • 42) Peer Relationships
    Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
  • 52) Process Management
    Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
  • 51) Problem Solving
    Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
  • 32) Learning on the Fly
    Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • 57) Standing Alone
  • Will stand up and be counted; doesn't shirk personal responsibility; can be counted on when times are tough; willing to be the only champion for an idea or position; is comfortable working alone on a tough assignment.

Why Pet Valu?

Pet Valu is a leading pet specialty retailer with a strong commitment to customer satisfaction and employee development. We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for career growth and advancement.

How to Apply

If you are a motivated and results-driven individual with a passion for loss prevention, please submit your application, including your resume and cover letter, to [insert contact information].

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