Loss Prevention Specialist

3 weeks ago

Delta, British Columbia, Canada Amazon Full time
Job Summary

The Loss Prevention Specialist plays a critical role in Amazon's Operations team, responsible for overseeing security services and asset protection in a designated building. This key hourly associate position requires strong leadership and analytical skills to effectively investigate and mitigate risks.

Key Responsibilities
  • Lead investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
  • Prepare and deliver reports on Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
  • Develop and implement policy guidance, education, and mitigation strategies to meet business demands
  • Serve as department liaison and security/crisis management subject matter expert for site leadership
  • Analyze data, conduct audits, and identify trends to create actionable plans to mitigate risk
  • Maintain confidentiality in matters involving security and/or personnel issues
  • Effectively partner with internal customers to evaluate current and future security services, processes, and initiatives
  • Develop strategies for alarm reduction and conduct system diagnostics for problematic devices
  • Accurately communicate verbally and in written form to a broad customer base
  • Train and orient new Associates in LP culture
  • Develop projects to continuously improve physical security, processes, standards, training, and policies
  • Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control, and record keeping
  • Promote and execute security best practices
  • Audit physical security infrastructure and ensure functionality of all systems
Requirements
  • High school or equivalent diploma
  • 1+ years of experience in security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance, or bachelor's degree in a related field
  • Experience with MS Office Professional Suite, including Excel
  • Workplace Violence and/or Business Continuity experience
  • Analytical experience in performance-based, action-oriented settings
Preferred Qualifications
  • Demonstrated ability to work independently with off-site supervision
  • Demonstrated ability to engage with others at all levels
  • Strong oral and written communication skills
  • Comfortable working in a fast-paced and multi-tasking environment
  • 1+ year of leadership or management experience
  • Professional credentials in Loss Prevention, such as Wicklander and Zulawski certification
  • Experience with warehouse or distribution center services
  • Experience conducting internal or external interviews
  • Familiarity with Lean Six Sigma concepts and certification
  • Strong familiarity with databases, such as SQL, MYSQL, Access, and Exception-Based Reporting
  • Awareness and implementation of best practices related to physical security systems, investigation techniques, and distribution center loss mitigation techniques

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