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Retail Store Supervisor
2 months ago
We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Master's Fire and Safety Ltd. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Leadership and Management: Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
- Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing stockouts or overstocking.
- Sales and Merchandising: Sell merchandise, promote products, and maintain a visually appealing store display.
- Performance Management: Conduct performance reviews, providing feedback and coaching to sales staff to improve performance and achieve sales targets.
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a retail or sales environment
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and meet sales targets
