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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Subway. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurants.
Key Responsibilities- Service Development
- Determine the type of services to be offered and implement operational procedures to meet customer needs.
- Financial Management
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Performance Management
- Conduct performance reviews to assess employee performance and provide feedback for improvement.
- Inventory Management
- Organize and maintain inventory levels to ensure efficient stock management.
- Health and Safety
- Ensure health and safety regulations are followed to maintain a safe working environment.
- Supply Chain Management
- Negotiate arrangements with suppliers for food and other supplies to ensure quality and cost-effectiveness.
- Marketing and Customer Service
- Participate in marketing plans and implementation to promote our brand and services.
- Address customers' complaints or concerns to ensure excellent customer service.
- Operational Management
- Plan, organize, direct, control, and evaluate daily operations to ensure efficient restaurant management.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a similar role.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail and organizational skills.
- Ability to work independently and as part of a team.
The successful candidate will work in a fast-paced environment with a combination of sitting, standing, and walking. Overtime may be required.
LanguageThe primary language of work is English.